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3DM Support Plan Formlabs Premium

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Delivery time: 1-2 days

Maintenance: "3DM Support Plan" Form2

In this service program, your Form2 receives (preventive)maintenance once a year. The 3D printer is checked for its general operation and we perform quality control (inspection and cleaning) as prescribed and in accordance with Formlabs specifications:

Cleaning & Visual inspection:

Check on exterior resin deposits, cleaning resin spills;

Cleaning glass, cleaning tank carrier, examination and cleaning or optical window;

Inspection on tower and drip guard, optical cavity for contamination and the interior for contamination.

Checking operation:

Check on pulleys, belts. Inspection on Z motor, electronics

Performing test prints: optics Test

You receive a Form2 Maintenance and Repair Log. If unforeseen matters come to light, we always consult in advance about remedying them.


Telephone or e-mail technical support:

You are entitled to telephone or mail support during office hours. It concerns technical support on the operation of the 3D printer (hardware and operational software). The subscription is for a period of 12 months, ends automatically and starts at the moment that the payment is received by 3D Maastricht BV. You do not pay any call-out charges in the Maastricht region and surroundings within a radius of 55 km for servicing. For every other visit the call-out costs are € 45, - + € 0.39 per km per time, calculated from location 3D Maastricht to your location vice versa.


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